Gautam Badalia, Route Mobile CEO talks to Riddhima Bhatnagar of business today on the biggest trends in CPaaS space which is communication platform as a service. Badalia also talks about the use of technology to leverage the changing needs of their clients. He also talks about the big digital plans for India and what has been the key learnings from expanding to the international markets. Lastly, he tells us about their parent company Proximus Group's partnerships with key industry players and how are they tackling the data privacy issues.