The Ministry of Consumer Affairs has raised concerns with airlines and online travel aggregators for allegedly engaging in unfair trade practices. These practices include labeling every seat as paid despite their claim of offering a free mandatory web check-in, as well as denying boarding to customers with confirmed tickets and delaying refunds. The government has summoned them on November 8. For more on this my colleague Chetan Bhutani spoke to Nidhi Khare, Special Secretary at Ministry of Consumer Affairs,