Decisions Reimagined: How AI is Reshaping Business Strategy in India

Decisions Reimagined: How AI is Reshaping Business Strategy in India

The concept of “decisions reimagined” is not just a theoretical – it is becoming a reality in Indian industries, where AI is playing an increasingly critical role in transforming how businesses operate, compete, and grow.

Saurabh Saxena, Regional Vice President, OpenText India
IMPACT FEATURE
  • Mar 19, 2025,
  • Updated Mar 19, 2025, 10:54 AM IST

In today's data-driven world, the rapid evolution of artificial intelligence (AI) and data analytics is transforming industries and markets across the globe. As India’s economy digitises, businesses are increasingly adopting AI and advanced analytics to make faster, smarter, and more secure decisions. From bustling metro cities like Bengaluru to emerging tech hubs like Hyderabad, AI is helping businesses rethink their strategies and operations, ushering in an era of unprecedented innovation and efficiency.

The concept of “decisions reimagined” is not just a theoretical – it is becoming a reality in Indian industries, where AI is playing an increasingly critical role in transforming how businesses operate, compete, and grow. Integrating AI and data analytics helps organisations streamline their operations and deliver quality results while significantly saving on costs and time. This shift is about leveraging AI to drive smarter decisions that ultimately lead to better business outcomes. Here’s how AI and data analytics are reshaping decision-making in India.   AI Everywhere: Smarter Decisions for a Smarter India

AI is now deeply embedded across India's economy, helping businesses optimise operations, enhance customer experiences, and drive growth. IDC reports that 74% of Indian enterprises have adopted AI into their operations, with spending expected to reach $6 billion by 2027.  In manufacturing, for example, AI optimises supply chains and predicts equipment failures, while in retail, it powers personalised shopping experiences and dynamic pricing.    Prepare for a groundbreaking shift in decision intelligence, explainable AI, causal inference, and AI-generated synthetic data. This evolution goes beyond traditional analytics, redefining decision-making processes. With AI serving as the ultimate productivity companion, organisations will unlock new levels of efficiency, transparency, and insight, empowering smarter, faster, and more informed decisions.  Humans and AI: A Synergistic Partnership

A common misconception about AI is that it will replace humans, but in reality, it is designed to enhance human capabilities. With India’s median age under 30 and a rapidly growing economy, the potential for AI to augment workforce skills and productivity is enormous. According to NASSCOM, 90% of Indian enterprises are expected to adopt AI-driven technologies in 2025. AI tools are already helping employees across sectors make more data-driven decisions, boosting efficiency and innovation.   The bottom line is that AI isn’t here to replace jobs, it is here to elevate them. By combining predictive and prescriptive analytics with data democratisation, AI empowers employees at all levels to become data-savvy decision-makers. The future workforce will be humans augmented by AI, unlocking unprecedented productivity and enabling smarter, faster, and more impactful outcomes.  Data for Everyone: AI-driven Insights for All

AI is breaking down the barriers to data analytics, making it accessible to people with little technical expertise. In India, where data-driven decision-making is on the rise, AI-powered tools like large language models (LLMs) allow employees at all levels to query data in natural language. For instance, a sales manager can now ask, "What are our sales projections?" and get instant, actionable insights.

This democratisation of data has profound implications for Indian businesses, particularly for SMEs that often lack dedicated data teams. Conversational AI is set to dismantle technical barriers, eliminating the need for SQL scripts and Python coding. With voice-powered insights, data becomes accessible to all, leading to smarter decisions.       Faster Decisions: Real-Time Analytics for a Rapid Economy

IoT, edge computing, and quantum acceleration are redefining the speed of insights. The era of waiting hours for analysis is over—low-latency solutions are setting a new standard for near-instantaneous decision-making, enabling real-time action. For example, Flipkart and Amazon India use real-time data to adjust prices and optimise recommendations, while financial institutions leverage AI to detect fraud and personalise services.  Managing Data Growth and Complexity

Data fabric architectures will seamlessly unify diverse data sources, creating a cohesive ecosystem for analysis and decision-making. Meanwhile, innovations like DNA data storage are gearing up to handle the explosive growth of data from IoT devices, machine logs, and beyond, ensuring businesses are ready for the next wave of data challenges.  Secured Data: Building Trust and Compliance

As AI-driven analytics grow in India, securing data is more critical than ever. With rising cyber threats, protecting sensitive information is essential. The Personal Data Protection Bill (PDPB) stresses the need for compliance, and AI tools can automate checks, manage privacy risks, and detect vulnerabilities. In India’s interconnected market, AI-powered governance, blockchain technology, and ethical AI will become a critical business need.    The future of analytics goes beyond being smarter, augmented, easier, faster, better, or more secure. It’s about combining these attributes to create a transformative experience—where insights are seamlessly accessible, decisions are empowered by AI, and organisations unlock unprecedented value, redefining how data drives innovation and competitive advantage. 

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