FinMin officials to take up glitches in new I-T portal with Infosys
Several stakeholders have submitted written inputs highlighting the issues facing the portal as well as areas that need to be fixed.
- Jun 21, 2021,
- Updated Jun 21, 2021 11:51 PM IST
The officials of Finance Ministry will take up the technical issues being faced on the new income tax e-filing portal during a meeting with Infosys, the vendor which provided the IT solution, on Tuesday.
Users complained about issues being faced by them on the e-filing portal 2.0 which was launched on June 7. Several stakeholders have submitted written inputs highlighting the issues facing the portal as well as areas that need to be fixed.
During its annual general meeting on Saturday, Infosys had said it was deeply concerned with the inconvenience caused by the technical glitches in the portal, and that it was working to resolve all the issues at the earliest.
"Infosys is working to resolve the concerns in the new income tax e-filing portal. For the last week, several of the technology glitches, which impacted the performance and stability, have been addressed. And as a result, we have observed lakhs of unique daily users in the portal," Infosys Chief Operating Officer Pravin Rao said while addressing questions from shareholders.
He said nearly 1 lakh returns had been filed on the new portal.
'Pure plumbing failure': Nobel laureate Abhijit Banerjee describes India's COVID-19 lockdown
The officials of Finance Ministry will take up the technical issues being faced on the new income tax e-filing portal during a meeting with Infosys, the vendor which provided the IT solution, on Tuesday.
Users complained about issues being faced by them on the e-filing portal 2.0 which was launched on June 7. Several stakeholders have submitted written inputs highlighting the issues facing the portal as well as areas that need to be fixed.
During its annual general meeting on Saturday, Infosys had said it was deeply concerned with the inconvenience caused by the technical glitches in the portal, and that it was working to resolve all the issues at the earliest.
"Infosys is working to resolve the concerns in the new income tax e-filing portal. For the last week, several of the technology glitches, which impacted the performance and stability, have been addressed. And as a result, we have observed lakhs of unique daily users in the portal," Infosys Chief Operating Officer Pravin Rao said while addressing questions from shareholders.
He said nearly 1 lakh returns had been filed on the new portal.
'Pure plumbing failure': Nobel laureate Abhijit Banerjee describes India's COVID-19 lockdown