We aim to broaden our acceptance in India by offering diverse spending options: Anurag Gupta of American Express
He talks to BT about innovation in the payments space and much more
- Feb 20, 2024,
- Updated Feb 20, 2024 11:35 AM IST
“American Express is at the forefront of digitalisation, providing customers and merchants with ease and convenience. Most of our terminals are also contactless-enabled,” says Anurag Gupta, Vice President and Head of Global Merchant & Network Services at American Express. In an interview with Navneet Dubey of BT Money Today, Gupta explains how they are innovating and working with fintech firms and merchant partners to improve customers’ payment journey. Edited excerpts:
AG: Some of our recent merchant signings include duty-free shops at new international airports, cab transport, upcoming tourist locations, hospitals, regional supermarkets, and educational institutes. These additions demonstrate our ongoing efforts to increase coverage and acceptance across India, providing card members with diverse spending options.
“American Express is at the forefront of digitalisation, providing customers and merchants with ease and convenience. Most of our terminals are also contactless-enabled,” says Anurag Gupta, Vice President and Head of Global Merchant & Network Services at American Express. In an interview with Navneet Dubey of BT Money Today, Gupta explains how they are innovating and working with fintech firms and merchant partners to improve customers’ payment journey. Edited excerpts:
AG: Some of our recent merchant signings include duty-free shops at new international airports, cab transport, upcoming tourist locations, hospitals, regional supermarkets, and educational institutes. These additions demonstrate our ongoing efforts to increase coverage and acceptance across India, providing card members with diverse spending options.