Produced by: BT Desk Designed by: Manoj Kumar
If you have a joint account, make sure you have a no-objection certificate from both account holders.
Settle all due loans and stop your credit services before closing the account. Transfer the locker facilities to another bank and delink it with PPBL. Clear the savings account and transfer all the available balance to your other bank account.
Paytm Payments Bank account closing does not impact your Paytm Wallet. You can transfer your balance to the Paytm Wallet. For the dormant account, you need to reactivate it before closing it permanently.
Keep your original documents such as Pan and Adhaar while closing account. Paytm Payments Bank allows you to close your bank account online and doesn’t require countless documents. Open Paytm app and go to the 24*7 help & support section at the bottom of the page.
At support section, you will find an option with View All Services. Click on that to go to the Savings Account and Debit Card section.
From the options related to your savings account, pick issue with my savings account option.Click on 3rd last option that I want to close my savings account.
You have to click on the yes I want to close my saving account option. You will need to select one reason for your Paytm Payments Bank savings account closing decision and agree on all details, and submit.
Paytm's parent company, One97 Communication, said in a statement to the exchanges that it will transfer all Paytm Payments Bank (PPB) accounts to other banks, ensuring a seamless process for all stakeholders.