If fog hits your flight, don't blame the captain. Read this

Produced by: BT Desk Designed by: Manoj Kumar

New flying rules

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1. Delayed flights can be cancelled

[{"selector":"#anim-fdda4209-f2cb-414b-b1ca-04797140222c [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-9.679203344233244%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Airlines can cancel flights if they are expected to be delayed by over 3 hours. This measure aims to avoid overcrowding at airports

2. Real-time info

[{"selector":"#anim-0b71f266-55ff-4b5e-bf40-046e35dbcf5a [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(21.391551649253422%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Airlines must inform passengers in real time about the flight status, including expected departure time to help fliers stay informed about fog-related delays.

3. Give reasons

[{"selector":"#anim-cd468b89-7f37-4742-be41-e5493c56dec4 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(64.43452359371388%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Passengers should be informed about reasons for delayed flights via website, SMS/WhatsApp and email.

4. Facilities for passengers

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5. New runway

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6. For delays beyond 5-6 hours:

[{"selector":"#anim-00d545cc-a8a9-42aa-9226-a8e38cb0b97a [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(1.474252253422613%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Airlines must provide passengers hotel accommodations for delays extending beyond 5 to 6 hours.

7. Sensitise staff

Airlines have been instructed to ensure appropriate sensitisation of staff to suitably communicate with and continuously guide and inform the passengers about flight delays.

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