Employees need better health support at the workplace for several compelling reasons. First and foremost, prioritising employee health fosters a more productive and engaged workforce. When employees feel physically and mentally well, they’re better equipped to perform their duties efficiently, leading to improved job satisfaction and decreased absenteeism. Moreover, in an era where work-life balance is increasingly valued, providing health support demonstrates an employer's commitment to the holistic well-being of their team.
This is reflected in the Annual Health and Benefits Survey 2023 conducted by Global Insurance Brokers (GLOBAL), which reveals that an overwhelming 88% of corporate India is struggling primarily due to escalating hospital bills. Around 212 employers participated in this survey across industries.
Key findings underscore a stark reality—healthcare expenditures have surpassed revenue growth, economic inflation, and wage increases, intensifying organisational financial challenges. The increase in hospital bills and related expenses has played a significant role in driving up healthcare costs. Additionally, the increasing expenses associated with treating lifestyle diseases have further compounded the financial burden of medical spending.
Beyond financial concerns, the survey spotlights growing apprehension about employee mental health, with 46% of respondents emphasising the pressing need for better mental health support in the workplace.
Prabodh Thakker, Chairman of Global Insurance Brokers, says, “Covid-19 has led to significant changes in workforce engagement worldwide. The customary work approaches have evolved into hybrid and remote arrangements, propelling business framework modifications and reforming the dynamics of employer-employee interactions.”
Companies now have access to a diverse range of health and wellness programs to address various facets of promoting and maintaining health. Importantly, today’s employers possess a holistic understanding of well-being, encompassing physical, mental, social, and financial dimensions. However, Puja Parekh, President of Global Insurance Brokers, believes, “Wellness must be tackled strategically and integrated into the overall organisational purpose framework. An open and dynamic workplace character can boost teamwork and mutual trust, leading to lower stress levels and improved mental health conditions, helping organisations reap meaningful business rewards”.
Naveen Kumar Midha, Executive Director of Global Insurance Brokers, highlights, “Amidst tripled inflation, organisations face a critical challenge: balancing finances while retaining talent. The aftermath of Covid-19 has left uninsured employees financially vulnerable, amplifying the need for health and benefits decisions. To nurture a diverse workforce and adapt to their evolving needs, the corporate benefits policies must focus on well-being and competitiveness, keeping a tight control on the budgetary constraints.”
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He added, “The post-pandemic approach of corporate India has taken a human-centric approach, as claims efficiency, service quality, surging healthcare expenses, and mental well-being impact take precedence.”
Other key findings of the Survey:
GLOBAL’s survey included decision-makers from diverse industries and company sizes. The overwhelming response highlights the critical importance of addressing evolving employee expectations and reviewing benefit programs to ensure effective employee engagement and sustainable positioning.
The report calls for the implementation of smart cost-management strategies and innovative infrastructure to address the rising healthcare costs effectively. It also underscores the need for insurers, brokers, and third-party administrators to adapt to the evolving employee benefits landscape.