Dozens of businesses and a concerned government get down to training
India. Saumya Bhattacharya and Shamni Pande join the dots on India's
skilling revolution.
When discussions around appraisals begin, a number of people are in for unpleasant surprises in terms of feedback. This results in both anger and attrition.
Good old employee engagement remains the mantra for BPO and call centre firms. This and much more in the Business Today 'Best Companies to Work For' study.