Spandana Sphoorty's MD & CEO, Shalabh Saxena, discusses microfinance, managerial shifts, and FY24's business outlook with BTV's Shail Bhatnagar and Sakshi Batra. Saxena highlights the recently unveiled 2025 vision paper, demonstrating the company's forward-looking approach. The new leadership emphasizes expansion into previously untapped regions, targeting states like West Bengal, Rajasthan, Gujarat, Uttar Pradesh, and Tamil Nadu. Despite COVID-19's adverse impact on growth, the company aims to rebound through strategic geographic diversification and resilient management strategies.