ICICI Bank servers downICICI Bank servers downICICI Bank customers took to Twitter to complain that their payments are not going through. Customers of the bank have said on the social media platform that they are facing trouble loading the ICICI Bank website, facing OTP issues and are unable to access the mobile app as well as netbanking.
ICICI customers took to Twitter to say that they have been facing this issue for the past two days. When a user complained about her payment not going through, fashion portal Myntra said that there is an issue with ICICI Bank's payment gateway. "Hey there! Please be informed that there is an ongoing issue with the ICICI debit/credit card payment gateway and the issue has already been highlighted. We are trying our best to have this resolved as soon as possible," said Myntra to the user.
Hey there! Please be informed that there is an ongoing issue with the ICICI debit/credit card payment gateway and the issue has already been highlighted. We are trying our best to have this resolved as soon as possible. Also, we request (cont) https://t.co/qdCfgDO44I
Myntra (@myntra) October 14, 2020
"Due to an overwhelming response, we are experiencing payment disruptions at ICICI Bank Partner's end. In case you are reaching out for related issues, please re-attempt post 15 mins to unlock discount offers," said the fashion portal to another user.
However, ICICI Bank itself is yet to issue a statement regarding its servers.
To complaints to ICICI Bank, the lender issued a generic reply and asked customers to contact them. "Hi, we are concerned about your feedback. Please DM us your contact details by clicking on the link below. Our official will contact you," is the standard reply, issued by India's largest private lender to its customers online.
Seems like @ICICIBank servers are down. Not able to do transactions.
Meghnad (@Memeghnad) October 16, 2020
Is it the same for you? pic.twitter.com/qNeRiorKNC
@ICICIBank_Care
vivek keshore (@VivekKeshore) October 16, 2020
Do you know that @ICICIBank internet baking and imobile is down for many hours? At least you could have tweeted or informed your customers about the issue and possible ETA on when it will be up & running again.
Acknowledging the problem is more important. pic.twitter.com/JxNYhr1hVc
Hey @ICICIBank_Care is your app down? Unable to login to netbanking
Gobblefunking (@gobblefunk_) October 16, 2020
@ICICIBank is your website down?#ICICIBank your mobile app is not responding , merchant sites are unable to generate OTP thru you??
my2centsworth (@my2centsworth4u) October 16, 2020
What happened to ICICI? All their systems are down. Nothing seems to work.
Lalit (@lalpra) October 16, 2020
ICICI is complete down from 2-3 days. Is it safe to do banking in ICICI now?
(@vandyemataram) October 16, 2020
Is there any major problem??
When your websites and apps will recover? How many days?
Everything alright financially? Should ICICI customer worried about it? Any serious problem? pic.twitter.com/CPyCFvuX5z
ICICI servers down. Not able to transfer money. @ICICIBank_Care @ICICIBank
Akash Turakhia (@akashchamp) October 16, 2020
When are you planning to fix? #icicibank
Moreover, many customers who wanted to jump in on the sales on Amazon and Flipkart complained that they are not receiving OTPs for their concerned transactions. Even as the servers are down ICICI Bank on Thursday announced that it will launch services like creating fixed deposits, payment of utility bills and accessing details of trade finance on WhatsApp.
Also read: After HDFC and ICICI Bank, People's Bank of China aims for Bajaj Finance
Also read: ICICI Bank loan scam: Deepak Kocchar's custody extended till October 17
AGR dues: Here's how telecom stocks are faring after SC plea rejection
Hyundai Motor shares: Nirmal Bang downgrades stock, other brokers increase target prices
‘India must accelerate...’: Titan Capital’s Kunal Bahl eyes bold defence founders, launches fund 
IREDA shares climb 6% in two sessions; will this upmove sustain?
India plans stricter rules for companies with foreign ownership: Report
#BoycottTurkey Begins: Indian Traders Reject Turkish Imports Amid Growing Tensions
Tracking The Railway Stocks Rally | What’s Behind The Momentum?
'Nehru Gifted Rivers To Pakistan, Even Paid Them To Build Canals' : Shivraj Singh On Indus Deal
Inside India’s Bunker-Busting Operation: Anti-Tank Missile Team Takes Out 2 Pakistani Positions
Jyotivardhan Jaipuria On Market Outlook, Investment Strategy, Key Sectors & Portfolio
PB Fintech shares: Nuvama increases target price; retains 'Reduce' call
GR Infraprojects shares: What's next after 10% rally today?
GRSE shares rally 43% in a month; analysts advise caution post stellar run
First ever stock split, final dividend & Q4 earnings: Did you miss this firm's updates today?
Borana Weaves IPO to open on Tuesday: Check key details, latest GMP & analysts views