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IRCTC's e-ticket booking gets temporarily affected due to technical reasons; netizens say 'please fix quickly'

IRCTC's e-ticket booking gets temporarily affected due to technical reasons; netizens say 'please fix quickly'

The statement released by the railway corporation read that there is a temporary disruption in the booking of e-tickets due to an ongoing technical problem. 

Basudha Das
Basudha Das
  • Updated Nov 23, 2023 2:53 PM IST
IRCTC's e-ticket booking gets temporarily affected due to technical reasons; netizens say 'please fix quickly'Following the disruption in services, passengers expressed inconvenience in booking tickets.

IRCTC Server Down: The Indian Railway Catering and Tourism Corporation (IRCTC) on Thursday (November 23) posted on social platform X that its e-ticket services are temporarily affected due to technical glitches on the website. The statement released by the railway corporation read that there is a temporary disruption in the booking of e-tickets due to an ongoing technical problem. 

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"E-ticket booking is temporarily affected due to technical reasons. Technical team is working on it and booking will made available soon," IRCTC posted on X (formerly Twitter).

"Due to maintenance activity e-ticketing service is not available. Please try later. For cancellation/file TDR, please call at customer care no. 14646,0755-6610661 & 0755-4090600 or mail at etickets@irctc.co.in.," a downtown message on IRCTC's website said.

The website was down at the time of publishing this story.

"Due to maintenance activity e-ticketing service is not available. Please try later. For cancellation/file TDR, please call at customer care no. 14646,0755-6610661 & 0755-4090600 or mail at etickets@irctc.co.in.," a downtown message on IRCTC's website said.

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Following the disruption in services, users posted their personal experiences who were struggling to book tickets at the Tatkal as well as general segments. Numerous users said they are encountering a 502 Bad Gateway error while using the app and a blank page on the website.

One user wrote: Dear @AshwiniVaishnaw sir and  @IRCTCofficial team, you need to review your SLA, because a bare minimum downtime on IRCTC booking platform can result in a cancellation of an number of Trips further affecting the tourism industry and overall economy of India.

Another user wrote: "The irctc server is not working I have to check my PNR plzz help @IRCTCofficial @RailwaySeva @RailMinIndia."

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One user wrote: "Page is facing technical issue since 10 am.. tatkal window..

1. Not able to pay
2. Payment dropped
3. After payment deducted,irctc redirect pays shows error"

Another user wrote:  "@IRCTCofficial Have you watched hotsar cricket match 4 crore people are still not any error or buffering then why it is happening in irctc go n learn from hotsar."

Another user wrote: "This same thing is happen with me today very worst website rather than focusing on the increasing of train first focus on the irctc system make a best system government should focus on the irctc ticket making system." #IRCTC

 

Published on: Nov 23, 2023 1:54 PM IST
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