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Hundreds of fans were left disappointed after the BookMyShow website failed to process many ticket transactions for the much anticipated Coldplay concert due to errors on the website.
"My transaction went through and then it failed!," said Sai Sethu, a Coldplay fan.
"First, how can they have limited tickets for a Coldplay concert? Second, they are making us wait in queues now?" another Coldplay fan, Najwa Maqbool said.
Book My Show the online ticketing brand begun its sales for the much anticipated Coldplay concert - the Global Citizen Festival India 2016, at 12.15 pm on Thursday.
The early bird tickets for Rs 5,000 were the first to go on sale followed by the Rs 7,500 ticket.
However, many fans were soon let down by the website's traffic that dampered their chance of buying a ticket.
When visited, the website displayed the waiting queue:
And for some the queues were just unrealistic going upto 60,000.
In 10 minutes of the opening, the Rs 5000 early bird tickets were sold out.
Finally, after waiting in a queue of over 2,000 people, Book My Show directed users to the main page.
Users were allowed to purchase only two tickets per transaction.
Yet, many users couldn't move beyond filling their credentials due to an error on the page.
Soon enough the Rs 7,500 early bird tickets were sold out too.
Many fans took to Twitter to express their anger:
Haven't seen such insane waiting lists even for Konkan Kanya Express to #Goa in December. No tatkal quota for #Coldplay tickets?
- Nigel Britto (@NigelBritto) September 15, 2016
Time to book #coldplay tickets on @Bookmyshow = Time from Churchgate to virar in slow local.
- Peaceful Madness (@AJumpper) September 15, 2016
You are in queue. 62000 people ahead of you .#coldplay
- (@UncleBhageeran) September 15, 2016
#Coldplay concert tkts in Mumbai-I log on at 12 sharp & there are already 10,770 users ahead. Now only tickets if u win comm service lottery
- Sonya DC (@sonyadc) September 15, 2016
I'm 24768 in queue. My brother is 22568. Mom 26067
- A. (@Punjaabi_Tadkaa) September 15, 2016
I'm getting those tickets at any cost! #coldplay
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