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The siblings check in

The siblings check in

While Jyotsna Suri still calls the shots, clearing every major decision, other operational decisions are taken to a large extent by her children, whose educational specialisation fit in perfectly with the needs of a fastgrowing hotel chain.

Ayear ago, Jyotsna Suri fired the COO of her company, Bharat Hotels Ltd. In previous interviews with BT, she had talked of differences between the mindset of a professional and the needs of a family business ever since her husband Lalit Suri's death in 2006.

In 2009, when Jyotsna had to take the helm, she put three of her four children—Divya, Deeksha and Keshav—in the posts of ED in Bharat Hotels. The fourth, Shradha, is currently MD at Subros, another family concern which is India's largest manufacturer of car air conditioners.

The children, she admits, have taken a massive workload off her shoulders. While she still calls the shots, clearing every major decision, other operational decisions are taken to a large extent by her children, whose educational specialisation fit in perfectly with the needs of a fastgrowing hotel chain.

In fact, over the past two years, Bharat Hotels has grown at a faster pace than ever before in its history with all hands of the family playing a role. A case of a family together beating professionals.

Deeksha Suri, 27, MBA, LSE

  • Work experience: Family business.
  • In family business: Since 2001.
  • Now: Executive Director, Bharat Hotels.
  • Lesson from parents: From father—to be appropriately aggressive. From mother—calmness in adversity.
  • Fast forward 2020: Establish market leadership in budget and luxury segment and be an employer of choice.

Shradha Suri Marwah, 31, Economics and Information Systems, LSE

  • Work experience: At Subros since 2000.
  • In family business: Since 2000.
  • Now: Managing Director, Subros.
  • Lesson from parents: Believe in yourself and lead by example.
  • Fast forward 2020: #1 in our business domains where growth is propelled by ethics and values.

Keshav Suri, 24, MSc International Management from King's College London; LLM, SOAS, London

  • Work experience: Family business.
  • In family business: Since 2007; became ED in 2009.
  • Now: Executive Director, Bharat Hotels.
  • Lesson from parents: To make the impossible possible.
  • Fast forward 2020: I see India as the #1 destination globally.

Divya Suri Singh, 35, Law, King's College London

  • Work experience: Practising at Delhi High Court, Supreme Court.
  • In family business: Since 2006. Became Executive Director in 2009.
  • Now: ED (Legal Affairs), Bharat Hotels.
  • Lesson from parents: Devotion to duty and hard work.
  • Fast forward 2020: To be the leading hotel chain not only in India, but internationally.

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