Two-minute Learnings
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Human Resource experts these days often tell you horror stories of attrition at insurance companies - some practically replace the entire frontline workforce every year. But Bajaj Allianz's Deputy Manager of Underwriting Alok Pandey is an outlier - he has spent three years at the insurer.
Bajaj Allianz may have an answer to the rising attrition in corporate India: two-minute training modules for its people instead of instructor-led training or online sessions. On tap are modules in customer segmentation, time management and the like.
GenYers "want immediate results," says Roopa Kochhar, Head of HR, adding smugly that the attrition rate among her 3,700-strong staff is 22 per cent, far lower than the industry.