Letters to the Editor

Business Today readers give feedback on magazine's coverage of the January 18, 2015 issue.

ADANI'S BIG BET

This refers to your cover story, Adani's $10-billion Gamble (January 18, 2015). The article nicely analyses Gautam Adani's expanding empire Down Under. But why is he betting with borrowed money on the black diamond (coal), which is now losing its glitter? What's the point in making such a massive gamble? In the past, he has seen more failures than successes. Hope the economic and political environment will be friendly to him and help make his dream projects a success. - Abhinav P, New Delhi

BANKING BUSINESS

This refers to the Business Today-KPMG study on banking sector (India's Best Banks, Jan 18, 2015). BT has well appraised the banks' operations in India through its rankings. In the mid-sized segment, IndusInd Bank deserves all applaud. Also, cooperative banks' contribution to the economy of the country is quite appreciable. But I fail to understand why State Bank of India, in spite of the biggest bank and with the largest number of branches and major operations in the rural belt, has not performed well in capital markets. I think the banking business will be more lucrative, provided the central government gives the banking industry tax benefits in the coming Budget 2015. - Akhilesh Kumar Sah, Faizabad

CUSTOMER SERVICE

This refers to your stories on the banking sector (January 18). Till Prime Minister Narendra Modi launched Jan Dhan bank account campaign, four out of 10 adults in India did not have a bank account. It is pity to say that there is not even a single PSU bank which provides satisfactory services to the poor and middle-class customers. The banking regulator - Reserve Bank of India - should review performances of the nationalised banks periodically, and give the rankings based on customers' satisfactory services like KYC, passbook updating, issuance of DD, opening of account, and issuance of TDS certificates. - Mahesh Kumar, New Delhi

SCHOLARLY ARTICLES

This refers to your Anniversary Issue (Jan 4, 2015). Kudos to your team and the contributors for the scholarly articles. This issue is more special as India Inc is focusing on the importance of the worker's health (Will Health Hobble the Economy). Healthy citizens and workers always play a vital role in building the nation. This article has focused on preventive health care, which is the need of the hour. But it is disheartening to know that the government has ordered a cut in the health-care budget. - Prajwal Narayan, Bangalore