SBI Chairman Unveils Next-Gen Contact Center For Personalised Customer Experience

SBI chairman unveils next-gen contact centre for personalised customer experience. The revamped Contact Centre will provide 30+ banking solutions offered in 12 languages, available 24x7 from home. The bank has introduced 4-digit toll-free numbers (1800-1234 or 1800-2100) to simplify the process further. The customers can avail of an array of services related to accounts, ATM cards and cheque book, emergency services (ATM card or digital channel blocking), access to digital products and support, product information, etc.