Paytm joins hands with Zomato to offer in-app food delivery service

E-commerce platform Paytm has partnered with online food delivery aggregator Zomato to allow its users to order food through the mobile wallet application. The service has been made live in the Delhi-NCR region and will be rolled out in other parts of the country soon.

This follows the trend of aggregators from different markets entering the food delivery segment via partnership or in-house platforms. For example, home-grown cab hailing service Ola has joined hands with Swiggy to offer online food delivery right from its app. On the other hand, Uber floated its own dedicated food delivery app Uber Eats around two years back.

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Paytm is planning to explore its strong presence in Tier-II and Tier-III cities to get a foothold in online food delivery via its partnership with Zomato. Paytm will bring this offering to its customers in these cities who do not use the Zomato application while enabling uptake in a larger user base. The e-wallet platform will use the in-app food delivery option to push its use both online and offline.

"Our association with Zomato is a valuable addition to our platform in bringing the convenience of ordering food online through our app. It is also an important step towards enhancing the overall offerings to our customers. We will continue to invest our efforts in this direction," Paytm senior vice president Renu Satti told The Economic Times.

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Notably, Paytm's parent company, One97 Communications and Zomato have a common investor in Alibaba. The payment platform is also backed by Softbank and Warren Buffet's Berkshire Hathaway, along with others. The food delivery platform has Ant Financial, Sequoia Capital and Singapore sovereign fund Temasek.