Airtel’s network, broadband services down for many, services back up now

Right at the thick of Friday morning work rush, Airtel’s broadband services and network went down for many users across India. The downtime spanned over 20 minutes for most people and services have effectively resumed for many at this point.

As Business Today reached out to Airtel for a statement, services were back up for many users who tweeted about it. While the outage seemed to have lasted only about 20 to 30 minutes for most users, many others mentioned that their services were not back up yet.

Airtel said that a technical glitch lead to the outage on Friday morning.

"Our internet services were disrupted for approximately 5 minutes today morning due to a technical glitch. This was immediately tackled and the network was fully normalised within the next 10 minutes. We deeply regret the inconvenience caused to our customers," the Airtel spokesperson told Business Today.

There was a sharp spike in reports on Airtel's outage on Downdetector peaking from a bit after 11 AM.

Airtel’s services going down sparked a meme fest on Twitter with users cracking jokes about other companies like Jio and Vodafone gloating over this.

As many tweeted about services coming back on, this did lead others to think about how much of our work and our lives depended on broadband and mobile services right now, particularly over the last two years of the pandemic.

Reports of Airtel's outage on Downdetector started peaking at 10:58 AM, touched a high by 11:28 AM when most people reported issues. Reports reduced after that.

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